Last updated: 13 October 2026
What Kinder is for
Kinder helps adults, including parents, guardians, and trusted adults, coordinate childcare with trusted contacts and private groups. It is not a public social network for children.
Who is responsible
Kinder is provided by Tools for Parents Ltd (company number 17150507), a private limited company registered in England and Wales. Our registered office is 5 Woods Mews, 87 Little Lane, Ilkley, England, LS29 8JF. In this policy, “we”, “us” and “Kinder” mean Tools for Parents Ltd.
Information we collect
Kinder may collect your phone number, name, profile image, child first names you choose to add, contacts and groups you create in Kinder, childcare requests, invitations, events, messages, notification preferences, invite codes, push-token and device-platform details, feedback and any optional screenshot you attach to it, safety reports, Terms acceptance version and timestamp, and basic technical information needed to run and secure the service. Kinder does not request access to your address book.
If you request beta access on this website, we collect your name, email address, preferred device and confirmation that you understand how these details will be used. We use them to respond to your request and contact you about beta availability.
How we use information
We use this information to create and secure your account, show trusted contacts and groups, send and manage childcare requests, deliver messages and notifications, provide calendar coordination, prevent abuse, investigate feedback and technical problems, respond to reports and support requests, record Terms acceptance, and maintain and improve the service. Depending on the activity, our legal bases may include performing our contract with you, our legitimate interests in security and service operation, and your consent where you grant an optional device permission.
Sharing
Kinder shows your information only where the product needs it, such as to connected adults, approved group members, or invited guardians. We do not sell personal information and do not use it for advertising or cross-app tracking.
Service providers may process limited information for the service: Meta WhatsApp Cloud API processes phone numbers and delivery data for one-time login codes; hosting and database providers host the Kinder service; Supabase stores authenticated feedback, safety-report data and private feedback screenshots; Expo, Apple and Google provide push-notification delivery; and FormSubmit routes website beta-access requests to Kinder Support. FormSubmit receives the name, email address, preferred device and reply confirmation you submit. Its documentation says submissions may be held until the recipient address is activated and are retained for up to 30 days. See FormSubmit’s privacy information. Some providers may process information outside the UK; where that happens, we use the safeguards required by applicable data-protection law.
Children’s information
Kinder accounts are for adults, including parents, guardians, and trusted adults. Children do not create accounts or use Kinder independently. A parent or guardian may enter a child’s first name for childcare coordination. Child details are treated as sensitive; only add information you are comfortable sharing with trusted Kinder contacts and groups.
Retention and deletion
You can delete your account from App Settings in the Kinder app. Deletion removes or retires the account data described below; it does not mean that every historical record is erased. See the account deletion page if you cannot access the app.
- Your phone number, name, profile image and password are removed from the active account, and you are signed out. The account record remains under a replacement identifier. Sign-in credentials, verification records, notification settings, device push tokens, connections, Group memberships and messages you sent are removed.
- Children added by your account are retired rather than erased, so their names and historical links can remain. Your own child-access links are removed and pending child invitations are revoked. Other adults with an existing accepted relationship to a retired child may keep access to authorised past events.
- Groups you own can transfer to another approved member. If there is no successor, the Group is retired. Historical Requests, Invites, conversations and other authorised childcare records can remain.
- Active childcare Requests, pending Invites and care proposals are cancelled, and affected Personal event recurrence is ended. Past authorised childcare records can remain for other participants. These records, including child names and past Personal events, are not automatically erased by account deletion; there is no separate automatic erasure deadline for this history.
- Terms acceptance and onboarding metadata may remain as service records.
- Operational and security logs are retained for up to 30 days by default.
- Feedback screenshots are optional and retained in private storage for up to 30 days. An unsent screenshot may remain in Kinder’s private app cache until it is sent, you sign out or delete your account, your device clears the cache, or Kinder next runs its cleanup after seven days.
- Service backups are retained for up to 30 days by default, then overwritten or deleted through the backup cycle.
- Safety reports and necessary evidence are retained for up to 12 months after resolution, unless a longer period is needed for a live safety, legal or law-enforcement matter.
- One-time login codes stop being valid after five minutes and are retained only as needed for security and service operation.
After a successful deletion, Kinder clears stored sign-in credentials and pending feedback on that device. Saved Calendar data and older local Personal events can remain in the app’s local storage. Use your device’s app-data removal controls to clear those local copies. Clearing local app data does not erase records held by the Kinder service or your calendar provider.
Events copied to Apple Calendar, Google Calendar or another device calendar are external copies controlled by that calendar provider and are not removed when you delete Kinder. Delete those copies in the relevant calendar app if you no longer want them.
Permissions
Kinder requests permissions only when needed for a feature, such as notifications, choosing a profile picture or feedback screenshot, or adding accepted childcare bookings to your device calendar. You can deny permissions and continue using the parts of Kinder that do not need them.
Your choices and rights
Subject to applicable law, you may ask for access to, correction of, deletion of, restriction of, or a copy of your personal information, or object to certain processing. You can withdraw optional device permissions in your device settings. Contact us if you want to exercise a right or ask a privacy question. You may also complain to the UK Information Commissioner’s Office.
Changes to this policy
We may update this policy when the service or legal requirements change. We will update this page and, where appropriate, ask you to accept a new Terms or policy version in the app.
Contact details
For privacy questions, support, or deletion help, email support@kinderapp.co.uk. You can write to Tools for Parents Ltd at the registered office above.